Frequently Asked Questions

We try as much as possible to be present for the arrival of travelers. Welcoming in a personalized way to offer the best possible experience is at the heart of our promise.
When we cannot be present when the tenants arrive, we travel in the hours that follow to do a staggered check-in. Your guests will have already started to settle in.

Yes, we are present all year round. Out of season, our team is mainly available by appointment. We can intervene for work or maintenance if you wish.

In order to avoid a painful wait, the Check IN is done directly at the address of the property at the time agreed in advance with the tenant. The tenant can notify the person in charge of their reception in order to limit the wait in the event of a delay.

To become a customer, simply fill out the form Quote request, then we will contact you to establish the list of your needs.

The duration of the contract is one year with tacit renewal. However, the terms may vary depending on the needs. Contracts are established on a case-by-case basis according to your needs.

Yes, you can enjoy your property whenever you want and as many times as you want.

Depending on the geographical location, we can offer a linen rental service. In other cases, you can provide the house linen and we will take care of the laundry between rentals.

In order to maintain a quality of services that always complies with our quality charter, it is imperative that the cleaning is done by a team of professionals to maintain the quality of services.

Cleaning is billed to the tenant directly.